Privacy Policy

Last updated: 2026. Capx Recovery, 5551 Shaw RD, Apt no 16/188, Jackson, MS 39209, United States. We recommend a qualified attorney review this document before it is relied upon.

Information we collect

When you submit the evaluation form we collect your name, email address, phone numbers, country, the type of scam involved, an approximate loss range, and the description of your case. If you go on to work with us, we also collect the evidence you send: transaction IDs, wallet addresses, screenshots, correspondence and payment records.

We also collect standard technical information such as IP address, browser type and pages visited, for security and to understand how the site is used.

How we use it

Case information is used to assess and investigate your matter, to prepare reports on your behalf, and to communicate with you about it. Technical information is used to keep the site secure and working.

We do not sell your information, and we do not use case details for marketing.

Sharing

Case information is shared only where it is needed to progress your case and with your knowledge — for example with an exchange, a bank, a law enforcement body, or a lawyer you have instructed. We also use service providers for hosting, email and analytics, who process data on our instructions.

We may disclose information where we are legally required to do so.

Retention and security

Case files are kept for as long as needed to provide the service and to meet legal or record-keeping obligations, then deleted. Access is limited to the people working on your case.

We use appropriate technical and organisational measures to protect your data, though no method of transmission or storage is completely secure.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your data, to object to certain processing, or to withdraw consent. Contact us to exercise any of these.

Cookies

The site uses cookies for essential functionality and, if enabled, analytics. You can control cookies through your browser settings.

Questions

Write to info@capxrecovery.net or use the contact page.