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Send the details of your case and a reviewer will come back to you, usually within one business day.

Phone

+1-601-689-3502
Speak to a case reviewer

Email

info@capxrecovery.net
Attach transaction IDs if you have them

Office

5551 Shaw RD, Apt no 16/188
Jackson, MS 39209, United States

File Your Case

The more detail you can give here, the more useful the first review will be.

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Please enter a reachable phone number.
Please select your country.
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A few sentences is enough to get started.

Your details stay confidential and are used only to review your case.

What to include

  • Transaction IDs (hashes) for every payment you made
  • The wallet addresses funds were sent to
  • The platform name and URL, and any app you installed
  • Screenshots of your account, balance and withdrawal attempts
  • Chat and email history with whoever approached you
  • Bank or exchange confirmations for the outgoing payments

If you do not have all of it

Send what you have. Partial records are normal, and a first review can usually still tell you whether the trail is worth following.

We will never contact you out of the blue claiming to have located your funds, and we do not ask for wallet keys, seed phrases or remote access to your device. Any message doing that is not from us.

FAQ

Before You Write In

Sometimes. It depends on where the funds went, how quickly they were moved, and whether they reached anywhere identifiable such as a centralised exchange or a regulated payment service. Tracing is what tells you which of those apply. Anyone answering this with a flat yes before looking at your transactions is not being straight with you.

Stop sending money, including anything described as a fee, tax or verification charge. Then preserve evidence: transaction hashes, wallet addresses, the platform URL, screenshots of your account and balance, and the full chat history. Export rather than screenshot where you can, because accounts and groups are usually deleted once the scheme moves on.

We start from your transactions and follow them across the relevant chains, mapping each hop and noting every service the funds pass through that could respond to a request or a legal process. That is then combined with the platform details and your correspondence into a single structured report.

Most public-chain activity can be followed, because the ledger is open. It becomes harder when funds pass through mixers, privacy coins or long chains of bridges and swaps, but the trail up to that point is usually still informative -- and that is often exactly where the identifiable services sit.

Transaction IDs and wallet addresses first, then payment confirmations from your bank or exchange, screenshots of the platform and your balance, withdrawal requests and any refusals, and the messages exchanged with whoever approached you. More complete records make for a more useful review.

It varies with the number of transactions and how far the funds travelled. A straightforward trace can be turned around quickly, while cases involving dozens of hops, several chains or multiple platforms take considerably longer. We tell you early which sort of case yours looks like.

No, and you should treat any guarantee as a warning sign. What we commit to is an honest assessment of what the evidence shows and a clear explanation of the options it opens up.

Be sceptical of anyone who contacts you unprompted, claims to have already located your funds, guarantees recovery, or wants a large payment before reviewing anything. Victim lists get traded, so a follow-up approach is common. Legitimate firms explain their process, examine the evidence first, and set expectations you may not want to hear.

Yes. A report creates an official record, and records are what allow exchanges, investigators and regulators to connect separate complaints to the same operation. It also matters if any part of the trail is still moving somewhere traceable.